Which Application is Right for You?
Dynamics 365销售和Dynamics 365 CE之间的选择将取决于您的业务需求. If your business is primarily focused on sales, and you need a tool to help manage your sales process, then Dynamics 365销售 may be the best fit for you. 另一方面, if you need a more comprehensive tool that includes features for 客户服务, 市场营销, 项目管理, then Dynamics 365 CE may be the better choice.
最终, Dynamics 365销售和Dynamics 365 CE都是功能强大的工具,可以帮助企业更有效地管理客户关系. By understanding the differences between the two applications, you can make an informed decision about which one is the best fit for your business.
特性/功能 | Dynamics 365销售 | Dynamics 365 CE |
销售管理 | ✓ | ✓ |
领导管理 | ✓ | ✓ |
机会管理 | ✓ | ✓ |
管道跟踪 | ✓ | ✓ |
销售预测 | ✓ | ✓ |
协作工具 | ✓ | ✓ |
销售仪表板 | ✓ | ✓ |
移动接入 | ✓ | ✓ |
营销自动化 | | ✓ |
客户服务 | | ✓ |
现场服务 | | ✓ |
项目管理 | | ✓ |
定制选项 | ✓ | ✓ |
Integration with Microsoft Office 365 | ✓ | ✓ |
Integration with Third-Party Applications | | ✓ |
如你所见, Dynamics 365销售和Dynamics 365 CE共享许多相同的特性和功能,例如销售管理, 领导管理, 机会管理. 然而, Dynamics 365 CE includes additional features for 营销自动化, 客户服务, 现场服务, 项目管理. Dynamics 365 CE还提供了更广泛的自定义选项和与第三方应用程序的集成.
Dynamics 365销售主要是为专注于零售等销售的企业设计的, 制造业, 或批发业务. 它非常适合那些需要更有效地管理销售流程的企业, with features for lead 机会管理, 管道跟踪, 销售预测. Dynamics 365销售 is also a good fit for businesses that use Microsoft Office 365, 因为它与Outlook和Excel等其他微软应用程序无缝集成.
Service-based businesses such as consulting firms, 律师事务所, 或者医疗机构, may find that Dynamics 365 CE is a better fit for their needs. Dynamics 365 CE includes features for 客户服务, 营销自动化, 现场服务, 项目管理, 对于需要管理复杂客户关系的服务型企业来说,哪些是重要的. 例如, a law firm may use Dynamics 365 CE to manage client relationships, 跟踪计费小时数, as well as manage documents and contracts.
在Dynamics 365销售和Dynamics 365 CE之间进行选择时要考虑的另一个因素是所需的定制级别. Dynamics 365 CE offers a wider range of personalized options, which may be important for businesses that have unique processes or requirements. Dynamics 365销售仍然是高度可定制的,但可能无法提供与Dynamics 365 CE相同的灵活性.
在一般情况下, businesses that have a strong focus on sales, with less emphasis on 客户服务 or project management, may find that Dynamics 365销售 is the better fit for their needs. 然而, 那些需要管理复杂客户关系并注重服务和支持的企业可能会从Dynamics 365 CE中获益更多. 最终, Dynamics 365销售和Dynamics 365 CE之间的选择将取决于每个业务的具体需求和优先级.